Shipping & Delivery

Getting ready for your next gathering? Here’s what to know about getting your order to your door.

When Will My Order Ship?

Our mahjong mats and accessories are printed to order in the USA. Please allow 1–3 weeks before your mat ships. Shipping transit time is additional.

Custom Mahjong Mats

After you place your order, Laurie will follow up by email to work through your customization details before printing. Timing may vary depending on the design and the details involved.

If you need your mat by a particular date, please email Laurie before ordering to confirm whether it can be accommodated.

Shipping Destinations & Rates

We currently ship to the lower 48 states & Washington DC. Shipping to Alaska, Hawaii, Puerto Rico, and Canada may be available for an additional charge. Email laurie@letsbebesties.com before purchasing to confirm.

Once shipped, orders typically arrive within 2–6 days.

Ordering More Than One Item?

Items in the same order may ship separately and arrive on different days.

Need It Sooner?

Rush orders may be available for an additional charge. Email laurie@letsbebesties.com before purchasing to discuss your date, availability, and any additional cost.

Questions About Your Delivery?

Email laurie@letsbebesties.com with your order number and a little about what you need help with.

For damaged items, returns, or exchanges, visit our Returns & Exchanges page.