Our mats come in smooth neoprene and pebbled leatherette.

Our neoprene mats are perfect if comfort is your top priority. They give tiles a smooth surface to move across, with enough control to keep play comfortable. A non-slip foundation helps the mat stay in place, while the material softens tile noise and helps protect your tabletop from scratches and wear.

Lightweight and ultra-thin, our leatherette mats have a subtle pebbled texture and a low profile on the table. They lay flat for play and roll easily for storage, with a textured back that helps soften the sound of tiles. They're ideal if aesthetics and maintenance are your top priorities.

We use dye-sublimation printing to bring each design to life with rich color and sharp detail. From bold patterns to delicate artwork, it captures the details that make your mat special.

Our mahjong mats are designed and printed in the USA. We print each mat only when it’s ordered, helping reduce overproduction and the waste that comes with unsold inventory.

Colors may look slightly different on your printed mat than they do on your screen. Screen settings, lighting, and the mat material can all affect how colors appear. We print for rich color and clear detail, but an exact screen-to-print match isn’t guaranteed.

Wipe your mahjong mat with a soft cloth dampened with water. Avoid machine washing, abrasive scrubbers, harsh chemicals, alcohol-based cleaners, and prolonged sun exposure.

Store your mat rolled to help prevent creases, and keep it in its included bag between games. For an extra storage option, our clear Bestie Bag holds up to two rolled mats, up to 33.5 inches wide, with a zippered closure and reinforced handle for carrying or hanging.

Yes! You can make any standard mat more personal with a monogram or initials, a color change, or added playing instructions. Use the “Want This Personalized?” email link on the product page to tell Laurie which mat you love and what you’d like to add or change. She’ll work through the details with you and confirm any additional cost and timing before you order.

Yes! Playing instructions can be added to most mahjong mats on request. Email laurie@letsbebesties.com before ordering to confirm what’s possible for your chosen design.

Depending on the design, you can enter initials for a monogram, describe the colors you want to see, upload a photo to be incorporated into the mat, and add special instructions. Follow the options on your chosen product page; your details are included with your order when you add it to your cart.

Upload a clear, high-resolution photo of your pet or another subject you’d like featured on your mat. Choose a well-lit image with the subject in focus, and use the original file rather than a screenshot for the best print quality.

Fill out the form, then click “Add to Cart” to include your customization details with your order. Once you complete checkout, Laurie will follow up by email to work through the details with you before your mat goes to print.

Our customizable mats have a customization form on their product pages. If you’re looking at a standard mat, use its personalization email link to ask about possible changes. Options vary by design. Artist Collective designs are not customizable.

Laurie will work through your customization details with you by email before your mat goes to print. If you have questions about proofs or revisions, email laurie@letsbebesties.com before ordering so you know what to expect for your design.

Yes. For customizable mats, use the color field on the product page to describe the shades you’d like to bring into your mat. If you need help working out the palette, talk it through with Laurie by email: laurie@letsbebesties.com. Small color variations can occur in printing, so select coordinating shades rather than trying for an exact match.

Within one to three weeks of your order date. Click here to view full Shipping & Delivery details.

Timing depends on the custom design work and printing involved. If you need your mat for a particular gift or gathering, email laurie@letsbebesties.com before ordering to confirm whether your date can be accommodated. Include the date in your special instructions, too. Click here to view full Shipping & Delivery details.

Rush orders may be available for an additional charge. Email laurie@letsbebesties.com before purchasing to discuss timing and availability for your mat. Click here to view full Shipping & Delivery details.

We currently ship to the lower 48 states & Washington DC. Shipping to Alaska, Hawaii, Puerto Rico, and Canada may be available for an additional charge. Email laurie@letsbebesties.com with questions, and click here to view full Shipping & Delivery details.

Once production starts, we can’t change or cancel your order, including changes to size or delivery details. Please check everything carefully before placing your order. If you spot an issue afterward, contact Laurie at laurie@letsbebesties.com soon as possible so she can check where your order stands. Click here to view full Returns & Exchange details.

Rush orders may be available for an additional charge. Email laurie@letsbebesties.com before purchasing to discuss timing and availability for your mat.

Each mat is printed to order, so we don’t accept returns. Please take a moment to check your design, material, size, and any personalization before placing your order. Click here to view full Returns & Exchange details.

We want you to feel good about what you bring to the table. If your mat arrives damaged, has a printing issue, or doesn’t match your order, email laurie@letsbebesties.com with your order number, a photo, and a short description. We’ll take a look and help make it right. Click here to view full Returns & Exchange details.